Video Interview

Powering Banking Modernization and Customer-first Innovation

In this FinTech Futures interview, Richard Ullenius (VP of Global Banking & Channels, CSG) share how banks can modernize smarter — with targeted, customer-first approaches that deliver faster impact and less risk.

Mature business man at the office

A Smarter Approach to Banking Transformation

From customer-centric transformation to modular integration, Richard Ullenius shares how CSG is helping banks evolve with confidence in a rapidly changing financial landscape.

The practical steps banks can take to shift from a product-first mindset to a customer-first one.

How to overcome the technical challenges when connecting legacy systems with modern platforms.

How the regulatory landscape in financial services is evolving and how banks can modernise their technology stacks to stay compliant while still innovating.

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