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Streamline Charging and Billing

Billing Manager makes it easy to transform complicated transaction flows into a concise, elegant, and more accurate invoicing experience.

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Powering the Best

70%

Improvement in bill run performance

94%

Reduction in invoice dispatch time

51%

Reduction in bill-related disputes

Dominate the Market With an Advanced Billing Engine

Billing Manager is a billing engine for complex businesses that consolidates charges, transactions, and balance adjustments into a single, auditable billing stream.
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Accurate Billing at Massive Scale

Ensure complete pricing, charging, and billing consistency across lines of business.

Flexible, Streamlined Invoicing

Create customized, easy-to-parse invoices across clients and lines of business.

Full Visibility Into Every Transaction

Automatically trace billions of charges, discounts, and flags for easy reporting.

Deal Continuity that Powers Better Margins

Feed your financial performance systems with clean, harmonized data from across the organization.

Billing Manager

The Billing Platform for Commercial and Institutional Bankers

Billing Manager is packed with billing features that create efficiencies, increase transparency, and automate the busywork associated with invoicing.

Real-Time Charging and Invoice Generation

Assemble real-time transaction reports that translate into precise invoices.
  • Highly accurate charge calculations.
  • Multi-period invoicing.
  • Multi-party invoicing.

Payment Obligations and Receivables

See a clear picture of client obligations, including charges, fees, discounts, relationship pricing, and reimbursements.
  • Product-level fees.
  • Service-level fees.
  • Exceptions and adjustments.

Billing Account Management

Create and change client profiles, account structures, billing cadences, and other support functions.
  • Dispute resolution.
  • Re-issuing.
  • Audit look-ups.

FAQs: Billing Manager

Here’s what you need to know about Billing Manager and how it can help transform your commercial and institutional banking operation.
Yes. Billing Manager is built for multi-entity billing environments. You can define client-specific invoice rules, configure line-item logic, and apply custom formatting based on product type, customer segment, or region—all without writing custom code. This flexibility makes it easy to support both retail and corporate billing needs in the same system, while reducing the risk of manual errors or reconciliation issues across fragmented platforms.
Billing Manager automatically tracks every step of the billing process—from upstream charge ingestion through final invoice generation. All transformations, rules, and billing events are time-stamped and version-controlled, creating a full audit trail that’s easily accessible to finance, compliance, and customer care teams. Whether you’re responding to a regulatory inquiry or investigating a client dispute, you’ll have the documentation and traceability to resolve issues quickly and confidently.
No. Billing Manager is modular and API-first, which means it can be deployed alongside your existing systems without requiring a full overhaul. It’s designed to complement—not disrupt—your current tech stack, giving you a faster path to modernization. Whether you’re consolidating multiple legacy systems or simply enhancing invoice generation and reporting, Billing Manager can scale with your needs and integrate smoothly with upstream and downstream systems.
Billing Manager consolidates pre-calculated charges from upstream systems and validates them before they are invoiced. This final layer of reconciliation ensures that no billable events are missed, duplicated, or misclassified—issues that often cause revenue loss in fragmented billing environments. By catching these issues before invoices are sent, the platform helps reduce disputes, improve cash flow predictability, and strengthen revenue assurance without requiring manual intervention or excessive remediation.
Unlike legacy billing stacks that are rigid, batch-oriented, and heavily customized, Billing Manager is built for real-time, high-volume use cases. It supports dynamic invoice logic, flexible deployment (cloud, hybrid, or on-prem), and deep integration across monetization systems. More importantly, it’s built with auditability, configurability, and scale at its core—helping financial institutions reduce time-to-cash, improve accuracy, and adapt billing models as their business evolves.
“CSG brings three very important things to their partnership with us: The best people, the best technology, and the best project execution. Our initial engagement was a 3-year implementation that has helped us build a strategic foundation for the future of payments.”

- Global Payment Network VP

Better Revenue Capture and Less Remediation

Billing Manager automates the charging, invoicing, payment, receivables, and billing support functions that cost your team so much time and stress.
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Deal Manager

AI-driven smart pricing for commercial bankers.
Data Manager

Harmonize Your Data. Leverage Deep Intelligence.
Revenue Manager

Bill With Accuracy. Slash Remediation.
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